Is Ismail Ahmad disqualified? How can this happen?

Ref: Here.

I was informed on facebook that Ismail Ahmad has been disqualified on the grounds of age. I just couldn't believe the news and so went to chess results to check. How oh how can this happen? What an embarrassment to the Country. The thought that comes to my mind is that we need to learn the rules and apply it fairly. Can it be that we are so out of synch with the rest of the world because we view rules differently?

Whatever it is we need to get this solved or Malaysian chess will not be able to progress. MCF, over to you. How do you intend to solve this so it can never ever happen again?