It is good to see in the sidebar of NAG special blog, 1 comment: "Aiiyaahhh...u tau complain, complain,complain saja..u apa buat untuk bantu???" (I hope it was from a youngster as it showed they know how to differentiate :)
The way I see it ; the 'buat untuk bantu' as you and a few others.While the 'u tau complain saja' as the onlookers who, well, complain a lot.
I agree complaints alone are not much use. Better is an awareness of what our problems are without whitewashing and then look for solutions.